We know plans change — but our team processes orders quickly, so please read the rules below carefully.
Cancellation & modification window
Orders can only be canceled or modified within 6 hours of being placed. After this window, your order is locked for processing and can no longer be canceled or modified.
How to request a change or cancellation
Email support@kiddovibe.com as soon as possible with:
- Your order number
- The specific change you need (size, color, quantity, shipping address, or cancellation)
Our team will confirm with you once the change has been processed.
Please note
We cannot guarantee timely delivery if your order requires design or personalization changes — especially during the holiday season — as modifications take extra time to process.
By purchasing, you accept all the terms mentioned above.
Contact
Email: support@kiddovibe.com — Monday–Friday, 8:00–17:00 (GMT+7), 24-hour email response guaranteed.